Hearing Aid Compatibility Disclosure
Important information about Hearing Aid Compatibility (HAC) for AlwaySIM data-only service in accordance with Federal Communications Commission (FCC) regulations.
Legal Entity Information
Legal Entity
Flanon Inc.
Service Name
AlwaySIM
Flanon Inc., provider of the AlwaySIM service, provides this information concerning Hearing Aid Compatibility ("HAC") in accordance with Federal Communications Commission ("FCC") regulations, including 47 C.F.R. § 20.19.
HAC Compliance Details
1. Service Model and Applicability
The AlwaySIM service is a reseller of data-only Commercial Mobile Radio Service (CMRS) and operates exclusively on a "Bring Your Own Device" (BYOD) model.
Important Notice
Flanon Inc. does not manufacture, sell, lease, or distribute any wireless handsets or devices. Our service consists of a data-only eSIM (embedded Subscriber Identity Module) profile provided to customers for use on their own compatible, unlocked devices.
2. HAC Compliance & Device Manufacturer Responsibility
Pursuant to FCC rules, HAC requirements apply to wireless handsets. The HAC rating of a device is determined by the original equipment manufacturer (OEM) and is specific to the handset itself, not the data service it uses.
Manufacturer Responsibility:
Because Flanon Inc. does not provide any handsets, we do not have a portfolio of HAC-compliant devices. The compliance of any device used with the AlwaySIM service is the sole responsibility of the device manufacturer and the end-user.
3. Understanding HAC Ratings for Your Device
End-users intending to use the AlwaySIM service should ascertain the HAC rating of their specific device. FCC rules define two compatibility ratings:
M-Rating
Refers to compatibility for acoustic coupling (microphone mode).
A rating of M3 or M4 meets FCC requirements.
T-Rating
Refers to compatibility for inductive coupling (telecoil mode).
A rating of T3 or T4 meets FCC requirements.
Where to Find HAC Ratings:
This information can typically be found on:
- The device's original packaging
- The user manual or documentation
- The manufacturer's official website (e.g., Apple, Samsung, Google)
4. Further Inquiries
Contact Information:
For questions regarding the AlwaySIM data-only service, please contact our customer support team:
Customer Support Email: help@alwaysim.com
Customer Support Page: https://www.alwaysim.com/support
Device-Specific HAC Questions
For questions regarding a specific device's HAC rating, please contact the device manufacturer directly.
FCC Resources:
For additional information from the Federal Communications Commission, please visit:
FCC's Guide on Hearing Aid CompatibilityQuestions About HAC?
We're here to help with any questions about our service. For device-specific HAC information, please contact your device manufacturer or visit the FCC website.
Last updated: November 3, 2025